Urgent Oral Surgery Care in Charlotte, NC
Severe pain, facial swelling, a dental injury, or a spreading infection all need a surgeon's evaluation. At West Ballantyne Oral Surgery, Dr. George Soung is a board-certified Oral and Maxillofacial Surgeon who treats urgent surgical problems for both new and existing patients, and we accept major insurance plans including Medicaid.
Call our office at (704) 583-5217 and describe what is happening. Our team will get the details to Dr. Soung, and we will find you the soonest appointment that fits your situation and his surgical schedule.
Urgent Problems Dr. Soung Evaluates and Treats
Dr. Soung completed his residency at a Level 1 Trauma Center, where managing facial trauma, complex infections, and surgical emergencies was daily work. That training is what he brings to an urgent problem, whether it turns out to be straightforward or complicated.
Call us about —
- Severe toothaches or abscesses
- Knocked-out or fractured teeth
- Broken fillings or crowns with underlying pain
- Facial swelling indicating an infection
- Pain from impacted wisdom teeth
- Post-surgical complications from previous dental work
If you have facial swelling with fever, swelling that is spreading toward your eye or neck, or any difficulty breathing or swallowing, treat it as a medical emergency and go to the nearest emergency department rather than waiting for an office appointment.
What to Expect When You Call
We keep the process for urgent problems as straightforward and calm as we can.
Call the Office First
Call (704) 583-5217 rather than stopping by. Our team will ask about your symptoms, how long they have been going on, and verify your insurance. Scheduling depends on what you are dealing with and what the surgical schedule looks like that day, so calling is what lets us tell you honestly when Dr. Soung can see you. If we cannot fit you in quickly and your situation should not wait, we will tell you that too, and point you where you need to go.
Your Visit
You will be seen at our Pineville office, just off the I-77 corridor. We take any imaging that is needed on site with our in-house 3D CT scanner, so a diagnosis is not held up waiting on a scan somewhere else. Dr. Soung examines you, explains what he is seeing, and walks you through the options before anything is decided.
Why Waiting Makes Things Harder
Delaying treatment for an urgent oral problem can have real consequences. An untreated infection can spread to your jaw, neck, or bloodstream, requiring more intensive care. A cracked or abscessed tooth that could have been saved may become unsalvageable. And what starts as a straightforward procedure can become more complex, costly, and painful the longer it goes on. For more information on oral infections, see our Oral Pathology & Infections page.
Getting Seen
Call First
A phone call is the fastest way to get your situation in front of Dr. Soung.
In-House 3D CT
Imaging done on site so diagnosis is not delayed.
One Surgeon
Dr. Soung evaluates and treats you himself, start to finish.
Medicaid Accepted
Along with most major dental insurance plans.
Why Charlotte Patients Choose West Ballantyne Oral Surgery
When you come to us with an urgent problem, you get a surgeon who is personally involved at every step.
- Board-certified specialist: Dr. Soung is a Diplomate of the American Board of Oral and Maxillofacial Surgery, with fellowship recognition from the American Association of Oral and Maxillofacial Surgeons and the American College of Oral and Maxillofacial Surgeons. His training at a Level 1 Trauma Center prepared him for the most complex cases.
- Single-surgeon consistency: Dr. Soung performs every procedure himself. You will see the same face from evaluation through follow-up.
- Full explanation before treatment: Our team walks you through your diagnosis, treatment options, and what to expect during and after the procedure. You will not feel rushed or in the dark.
- Working with your dentist: If your own dentist sent you, we send a report back to their office so the two halves of your care stay joined up.
- Broad insurance acceptance: We accept most major dental plans and Medicaid. Visit our Insurance & Financing page to learn more.
Frequently Asked Questions
Please call first at (704) 583-5217. Calling lets our team gather what Dr. Soung needs to know and check the surgical schedule before you make the trip. Walking in without calling usually means waiting, and we may not be able to see you that day.
That depends entirely on what you are dealing with and what Dr. Soung already has scheduled. Some situations can be worked in quickly; others are better served by a planned appointment with proper imaging. Call the office and describe your symptoms, and we will give you a straight answer about the soonest we can see you.
Most dental insurance plans cover urgent Oral Surgery in Charlotte, NC, at least in part. We accept a wide range of major plans, including Delta Dental, Cigna, Blue Cross Blue Shield, and Medicaid. Call our office and we will verify your benefits before your appointment so there are no surprises.
Dr. Soung offers moderate-to-deep IV sedation, oral conscious sedation, and local anesthesia. Which one is appropriate depends on the procedure and your medical history — and IV sedation requires fasting beforehand and a chaperone to drive you home, so it is not always possible on short notice. Mention it when you call and we will plan around it. Learn more on our Sedation & Anesthesia page.
No. Many of our patients arrive on their dentist’s recommendation and many come to us directly — both are welcome. If your dentist has already taken radiographs or knows the history, bringing that along helps Dr. Soung move faster.
Ready When You Are
Whether you are coming in for a wisdom teeth consultation, an implant evaluation, or an urgent situation, we will take care of you. Step into a practice designed with your comfort and ease in mind.